国际商务来往乐成的九要诀
0 ihunter 2010/05

外语寰宇

    来源:本网

    In our jobs, we may have occasions to communicate with people in other countries or from other cultures.Whether we are buying, selling, consulting, or simply trying to obtain informatoin, we will need to get across ideas to an audience we are not used to dealing with. Just as we need to understand the characteristics of our audience when we communicate with others from our own country, we need to understand something about the culture, business customs, and communication styles of foreign audiences.在我们的义务中,我们年夜概无机遇同来自其他文明国家的本国人打交道. 无论是做生意、协商,照旧仅仅获得信息,我们都需要使那些我们从未与之打过交道的人弄年夜白我们的意思。正如当我们同本国同胞打交道时需要明白他们的特点一样,我们也需要了解外邦来往工具的文明背景、商业风俗以及交谈风格。

    Here, then, are some tips to assist you in your intercultural communications. 这里有一些发起能匡助你在国际来往中乐成。

    1. Be Clear And Simple.简明清晰。

    Whether communicating orally or in writting, avoid long, complex sentences, highly technical language, jargon, and colloquialisms. Don't be condescending, but do use ITr words when they are available.无论用行动或书面形式来往,要防止长句和复合句、高新的技能词语、行话以及俗语。不要显得屈尊俯就,但要只管即便用简明的词语。

    2. Don't Assume That Someone You Hear Speaking English Will Understand You.不要以为讲英语的人都能听懂你的话。

    If you talk too fast, slur your words or have an accent, ever a foreigner who seems to speak perfect English will have a hard time following you. An added problem is that many English-speaking foreigners are too polite to let you know they haven't understood.如果你发言太快,吞音或有口音,即便讲一口流畅英语的本国人也很难听懂你的话。再者,题目是良多计英语的本国人很有规矩,他们不会通知你他们没有听懂你的话。

    3. Learn The business Customs And Terminology Of Those You Will Be Communicating With.了解你来往工具的商业风俗和术语。

    For exaple, we use the metric system of measurement, the US uses a different system of measurement. And many coutries use the day/month/year/ system for dating as opposed to the US system of month/day/year. A meeting arranged in one of these countries on 7.5.89 is scheduled for May, not July.例如:我们利用公制计量法而美国却利用一种不合的计量法。另有,良多国家写日期的顺序这天、月、年,而美国的顺序却是月、日、年。如果在前者某一国家闭会,集会时候定为“7。5。89”,这是指在5月闭会,而不是在7月。

    4.Use Written Messsages Whenever Possible. 尽年夜概用书面形式来往。

    You read English more easily than you understand spoken English. If you communicate by phone, follow up with a confirmation in writting to guard against miscommunication.阅读英语比听懂英语要随便。如果你打电话举行来往,打完后要写下一份书面实录,以防止曲解。

    5.Don't Be In A Hurry To Get To The Point.不要匆忙作出判定。

    Europeans, Africans, and Arabs in particular, are put off by the straight-to-the -point style of North American business communication. They prefer a more round-about approach.欧洲人、非洲人,尤其是阿拉伯人,对北美洲贩子在来往中的坦直作风感到烦懑。他们喜好比较迂回的交际体例。

    6. Don't Ask Questions That Require A Yes Or No Answer. 不要提那些谜底是“是”或“不是”的题目。

    Whereas North Americans tend to say yes when they mean yes and no when they mean no, that's IT not the case in most other cultures. In Asian countries, for example, it is considered impolite to say no, so Asians may answer affirmatively if only to mean "yes, I heard you." Europeans, on the other hand, may initially react negtively to any question, but they actually mean "maybe" or "it depends." In many countries, the answer you get is what the person thinks you want to hear.北美洲人内心想说“是”就说“是”,内心想说“不是”就说“不是”,而在其他良多国家,情况就底子不是如许。例如:在亚洲国家,说“不”被以为是不规矩的,因此亚洲人的一定回答年夜概只是说“是的,我听到你说的了。”另一方面,欧洲人对任何题目开始都年夜概作出否定的反响反应,可是,理想上他们的意思是“年夜概(大概)”或“看情况再说(视情况再定)”。在良多国家,你所得下马看花回答是同你来往的人以为你想听到的话。

    7. Earn About The Country's Body Language.明白本国的身段举措说话。

    Gestures have various meanings in different places. In Yugoslavia turning the head from side to side means yes; in Japan, looking someone in the eye is considered judgmental or hostile; and in Ghana, thumbs up is a rude gestures. To avoid giving offense, keep your hands quiet.在不是中央姿态有着不合的意思。在南斯拉夫,摇头意味着“是”;在日本,器重某人的眼睛被以为是责怪或有敌意;在加纳,翘年夜姆指是鲁莽手势。为了避以赦罪他人,双手最好是别乱动。

    8. control Your Style Of Expression.表达体例要克制。

    The North American style of expressing emotions is considered impulsive and wild by Asians but restrained and cold by Latin Americans. You need to be aware of how your habits of emotional expression will affect peoplei n a particular culture.亚洲人以为,北美洲人表达感情的体例是感动和狂热的,而拉丁美洲人却以为他们是克制的和冷静的。你必需年夜白你表达感情的习尚在某一特定文明背景下会对人们发作何种影响。

    9. Don't Interrupt Periods Of Silence.不要在缄默时插话。

    Many foreigners are offended by the North American penchant for jumping in to fill any gaps in a conversation. Speakers in many cultures enjoy periods of silence and use them to gather their thoughts. Be patient. Allow the person to formulate what he or she wants to say, and try not to be "helpful" by putting words into the other person's mouth.北美洲人爱在交谈间隙中插话良多本国人对此感到不高兴。良多国家的人喜好在谈话中心有缄默的间隙,以便举行思索。此时,要耐心。让人家揣摩好自己想要说的话,落要试图插话”匡助“人家把话讲出来。

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